Privacy Policy
Protecting your trust and personal data
Last Updated: December 25, 2025
MD Matrimony Services ("MDM", "we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information from users of our website and mobile application.
1. Information We Collect
To provide our matrimonial services, we collect information that can identify you ("Personal Information"):
- Profile Data: Name, gender, date of birth, religion, caste/sub-caste, mother tongue, photos, and marital status.
- Contact Data: Email address, phone number, and mailing address.
- Sensitive Data: Health information (optional), physical disabilities, and income details.
- App Usage Data: IP address, device ID, browser type, and location data (if GPS is enabled).
2. How We Use Your Information
- To create and manage your account and display your profile to prospective matches.
- To communicate with you via SMS, WhatsApp, Email, and Calls.
- To provide relevant match recommendations based on your preferences.
- To prevent fraud, duplicate profiles, and ensure platform safety.
3. Information Sharing
We do not sell your personal data. However, we share information as follows:
- With Other Members: Your profile details (excluding contact info, depending on your settings) are visible to other registered members.
- Legal Requirements: We may disclose data if required by law or to protect the safety of our users.
4. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or mobile device is 100% secure. You are responsible for keeping your OTP and Password confidential.
5. Your Rights & Control
- Editing Profile: You can update your information at any time through the "Edit Profile" section.
- Account Deletion: You may request to delete your account. Once deleted, your data will be archived for legal compliance for a limited period before being purged.
- Privacy Settings: You can control who sees your photos and contact details via the app settings.
6. Cookies and Tracking
We use cookies to enhance your experience, remember your login, and analyze web traffic. You can disable cookies in your browser settings, but some features of MDM may not function properly.
7. Contact our Privacy Team
For any questions regarding your data or this policy:
- Grievance Officer: RAM ASHISH YADAV
- Email: grievance@mdmatrimony.com
- Address: Office No 7, Chaturvedi Complex, Betiyahata Road, Gorakhpur - 273001